Info.automationdirect.com - AutomationDirect's Information Resource GuideContact UsRSSFAQsOnline Store
 
Extreme Value Voted #1 Best in Service - 9 years Free Catalog - Thousands of products Order Today, Install tomorrow Free shipping on orders over $300 Free software and manuals

“Very, very thorough site; one of the best industrial sites we’ve reviewed”  —IEN magazine
Sales/Returns: 1-800-633-0405
Technical Support: 770-844-4200
Accounting: 1-800-633-0405
Sales Fax: 770-889-7876

Extreme Value Shop Now


Shipping accuracy, In-stock productsShipping accuracy, In-stock products

Order Today, it ships todayTight logistics ensure same-day shipping on
huge in-stock inventory


We ship super fast and accurately. We have integrated an enterprise-wide electronic order processing system and an automated warehouse. This system allows us to take your order as late as 6 p.m. EST
and ship it the same day.*

*For in-stock orders shipped direct from Georgia warehouse, paid with credit card or pre-approved credit. Drop-shipped items may require earlier deadlines, see Terms and Conditions online for complete details.




Value Priced FREE Shipping
Free shipping - Orders over $300
FREE 2-day (transit) shipping on orders over $49 *

Free standard 2-day (transit)* shipping is available for orders $49 and over shipped within the continental U.S., which are typically shipped via our choice of carrier; 2-day transit time does not apply
for LTL shipping of heavy items/orders or drop-shipped items.

*See Terms and Conditions. The 2-day transit time does not apply for LTL shipping of heavy orders or drop-shipped items. We can ship heavy items to Alaska, Hawaii and Puerto Rico, but they will always incur a shipping charge. To determine if an item must ship LTL, check the "Availability" column of the price list or notes on the Web site shopping pages.




ServiceTechnical Support that's FREE, easily accessible and award-winning

Voted #1 Service#1 Voted Service - before you buy,
when you buy, after you buy - and it's FREE


99% percent of customers surveyed say they would recommend us to someone else. Over 90% of customers surveyed say that our service is better than the service they’ve been receiving from other automation suppliers. Our inside sales and tech support departments routinely receive customer “love letters” that describe our service as the best in the industry.

That is verified by Reader’s Choice surveys done by Control Design magazine (Oct./Nov. 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 and 2015) plus several other leading independent industry magazine polls.

  • Are you tired of calling a local distributor to discover their “product expert” is not in?
  • How about waiting hours for technical service to return a message?
  • Are you tired of technical support staffs with poor attitudes that border on arrogant?

Why not try our service instead? Over 85% of customers who have used our service and responded to surveys say it’s better than what they have been getting from other automation suppliers. 91% say we are above average to excellent in accuracy, 90% say we are above average to excellent in thoroughness, 91% say we are above average in response time, and 96% rate us above average in courtesy. Isn’t it great to get better service and a better price?

support.automationdirect.com


Value Priced

Get more for your money with value priced products
that help you maximize your budget


Our Prices are well below the list price of other, more traditional automation companies. Those companies probably have lower manufactured costs, but they operate with much higher overhead. With our direct business model and focus on efficiency, AutomationDirect has the lowest overhead in the industry. That's why we can offer high-quality products at lower prices.

Our team of product managers and product engineers is devoted to providing the best value products in the industry!


Free TrainingFree Training Online

Learn.AutomationDirect.com
 
www.automationtalk.com
 
www.automationnotebook.com
   
An online streaming tutorial site offering training
and
information on a wide range of practical automation products.
 
Has many learning resources including live and pre-recorded webinars on a wide variety of products.
 
A FREE technical publication in online and
print format. Your guide to practical products, technologies and applications

Great documenatationGreat documentation, free software and manuals

Information available instantaneously

Don't worry about the technical information for your products - it's all available online in PDF form - including hardware manuals, product installation inserts and quick-start guides, as well as the complete catalog. You don't have to remember to order it, file it or try to find it - it's there when you need it.

FREE manualsGo to FREE manuals


Programming software for a complex product can be costly, so we try to help you out by offering FREE fully enabled software for a number of our most popular products, including the CLICK PLC and C-more Micro HMI. No license or upgrade fees to deal with, and support is free too!

FREE software downloadsGo to FREE software downloads


In addition to software and documentation online we have FREE CAD drawings for the majority of our product lines.

FREE CAD drawingsGo to FREE CAD drawings


Here is the proof! - Service Awards

2013 Control Design Readers Choice Awards

2014 Control Design magazine Readers' Choice Awards
Control Design, September 2014
AutomationDirect was honored for best service of any supplier in several categories:
PLCs, Stack Light Tower, Terminal Blocks, & Stepper Motors
Read this article online

2013 Control Design Readers Choice Awards
2013 Control Design magazine Readers' Choice Awards
Control Design, September 2013
AutomationDirect was honored for best service of any supplier for PLCs & PLC Programming Software
Read this article online
2012 Control Design magazine Readers' Choice Awards
Control Design, September 2012
AutomationDirect was honored for best service of any supplier in several categories: PLCs, Operator Interface Terminal, Programmable Automation Controller, PLC Programming Software, Stack Tower Light, Terminal Block
Read this article online
2012 Team Leadership in Automation Award
AutomationWorld, January 2013
As voted on by automation end-users, AutomationDirect was awarded 2012 First Team in: Discrete Sensing, Pressure Sensors & Transmitters, Temperature Sensors and Transmitters, Programmable Automation Controllers and Programmable Logic Controllers.
Read this article online
2011 Team Leadership in Automation Award
AutomationWorld, January 2012
As voted on by automation end-users, AutomationDirect was awarded 2012 First Team in: PLCs, Programmable Automation Controllers, pressure sensors/transmitters, and temperature sensors/transmitters.
Read this article online
Control Design Readers Choice Award 2011
2011 Control Design magazine Readers' Choice Awards
Control Design, September 2011
AutomationDirect was honored for best service of any supplier in four categories: Operator Interface, PLCs, PLC Programming Software, and Stepper Motors.
Read this article online
Control Design Readers Choice Award 2010
2010 Control Design magazine Readers' Choice Awards
Control Design, September 2010
AutomationDirect was honored for best service of any suppliers in two categories: Operator Interface Terminals, PLC programming Software/Service. AutomationDirect received 4.0 or better ratings in three categories. AutomationDirect was awarded the highest service praise—at 4.4 in the Operator Terminal category.
Read this article online

2009 Control Design magazine Readers' Choice Awards
Control Design, September 2009
AutomationDirect was honored for best service of any supplier in four catagories: PLC, Operator Interface Terminals, PLC Programming Software and Relays.
"AutomationDirect received 4.0 or better ratings in 11 categories."
Read this article online


IEN Web Reviews 2009
IEN Industrial Equipment News, March 2009
Highest Rated Site of the Month
Automation Direct: Overall Rating 94% Process Controls
"Very, very thorough site; one of the best industrial sites we’ve reviewed."
Read this article online


2008 Control Design magazine Readers' Choice Awards
Control Design, September 2008
AutomationDirect was honored for great service in five product categories, including PLC, PLC Programming Software, Operator Interface Terminals, HMI Software and Terminal Blocks.
Read this article online



IEN Best Brands Winners 2007
IEN Industrial Equipment News, January 2008
AutomationDirect was chosen "Best Brand" in the Industrial Automation Distributors product category in IEN's annual Brand Preference Study. The survey among IEN readers identifies the brands considered to be the best in specific categories.
Read this article online



2007 Control Design magazine Readers' Choice Awards
Control Design, September 2007
Best service of any supplier for Operator Interface Terminal, HMI Software, PLC Programming Software and Terminal Blocks. "AutomationDirect received 4.0 or better ratings in eight categories."
Read this article online



2006 Control Design magazine Readers' Choice Awards
Control Design, September 2006
Featured Product: HMI Software, PLC Programming Software, Terminal Blocks, Programmable Logic Controller, Operator Interface Terminal, Input/Output System
Featured Subject: Service is sizzling - AutomationDirect is honored six times in service and support and comes in #1 in three categories in a survey of Control Design subscribers
Read this article online



2006 Design News magazine Readers' Choice Awards
Design News, March 2006
Featured Product: Motion Control / Automation
Featured Subject: AutomationDirect delivery times chosen best in Motion Control and Automation category in a survey of Design News readers
Read this article online



2005 Control Design magazine Readers' Choice Awards
Control Design , November 2005
Featured Product: Operator Interface Terminal, PLC Programming Software ,Programmable Logic Controller, Power Supply, Input/Output System
Featured Subject: AutomationDirect service and support comes in #1 in FIVE categories in a survey of Control Design subscribers
Read this article online



2005 Control magazine Readers' Choice Awards
Control , January 2005
Featured Product: Programmable Logic Controllers
Featured Subject: AutomationDirect awarded best service of any supplier for PLC Hardware in a survey of Control subscribers
Read this article online



2004 Control Engineering's Editors' Choice Awards
Control Engineering, January 2004
Featured Product: H2-EBC100 & H2-ECOM100 Ethernet Modules
Featured Subject: AutomationDirect and Host Engineering H2-EBC100 & H2-ECOM100 Ethernet Modules are winners in Networks and Communications



2004 Control Readers' Choice Awards
Control, January 2004
Featured Product: PLC Hardware, PLC Software, Operator Interface, Power Supplies
Featured Subject: AutomationDirect service comes in #1 in four categories in a survey of Control subscribers



2004 Control Design Readers' Choice Awards
Control Design, November 2004
Featured Product: Input Output System, Programmable Logic Controller, Terminal Block
Featured Subject: AutomationDirect service and support comes in #1 in three categories in a survey of Control Design subscribers



2003 Control Engineering's Editors' Choice Award
Control Engineering, January 2003
Featured Product: DL06 PLC
Featured Subject: The DL06 takes home top honors for Embedded Control.



2003 Control Design Readers' Choice Awards
Control Design, December 2003
Featured Product: Operator Interface Terminal, PLC, Terminal Blocks, PLC Programming Software
Featured Subject: AutomationDirect service and support comes in #1 in four categories in a survey of Control Design subscribers



2002 Control Design Readers' Choice Awards
Control Design, November 2002
Featured Product: PLC, PLC Programming Software
Featured Subject: Best service of any supplier for PLC Hardware and PLC Software



2001 Control Design Reader's Choice Awards
Control Design, November 2001
Featured Product: PLC Programming Software
Featured Subject: AutomationDirect support and service comes in #1 in a survey of Control Design subscribers


 


Back to Top

Copyright © AutomationDirect.com. All rights reserved.
E-mail contact: Comments/Suggestions/Web site problems to webmaster