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Extreme Value Voted #1 Best in Service - 9 years Free Catalog - Thousands of products Order Today, Install tomorrow Free shipping on orders over $300 Free software and manuals

“Very, very thorough site; one of the best industrial sites we’ve reviewed”  —IEN magazine
Sales/Returns: 1-800-633-0405
Technical Support: 770-844-4200
Accounting: 1-800-633-0405
Sales Fax: 770-889-7876

Company Information

Our Promise

Our Promise - Mission Statement Shop Now

We will offer the #1 Value in Automation to you, the customer,
consistently, every day on every product we sell.

At AutomationDirect, we took common sense ideas and applied them to the automation market to create the first Automation Superstore online and in print with our catalog. We designed the business around our promise: ”Low prices, fast shipping, award-winning service.”
It all adds up to the #1 Value in Automation.



Quality ProductsYou have a broad choice of quality products at your fingertips

Whether putting together a system from design phase or maintaining equipement on the plant floor, we give you an alternative to traditional "big company" suppliers. In most cases, spec for spec, we have a product in-stock that you can use at a lower price, backed by #1 voted FREE service, ready to ship the day you order it.

Our brand named products come from companies such as WEG, KOYO, Cutler-Hammer, Edison, Fuji Electric, Hubbell/Wiegmann, Hammond, Marathon Electric and more. We also private-label (from several major manufacturers) many popular products and have some custom-designed to our customers' needs.


Value PricedValue priced so you can maximize your budget

Our prices are well below the list price of other, more traditional automation companies. Those companies probably have lower manufactured costs, but they operate with much higher overhead. With our direct business model and focus on efficiency, AutomationDirect has the lowest overhead in the industry. That’s why we can offer high-quality products at lower prices.


Order when you wantOrder when you want, how you want -
no need to wait on a sales representative to get back to you

Orders can be placed online, by phone, or fax. We accept approved purchase orders, major credit cards and
I-checks. Many customers tell us that our online store is the best around.


Order Today, Install Tomorrow
We Ship It Fast: Order Today, Install Tomorrow

Tight logistics ensure same-day shipping of huge in-stock inventory. At AutomationDirect, we stock the majority of our products for same-day shipping, when you order by 6 p.m. ET.

Already the most automated warehouse in the industry, we constantly assess and improve our logistics to maintain our efficiencies and order accuracy of 99.98%.

 

 


Voted #1 Best in Service - 9 years in a row!
#1 Voted Service - before you buy, when you buy,
after you buy - and it's FREE

99% percent of customers surveyed say they would recommend us to someone else. Over 90% of customers surveyed say that our service is better than the service they’ve been receiving from other automation suppliers. Our inside sales and tech support departments routinely receive customer “love letters” that describe our service as the best in the industry.

That is verified by Reader’s Choice surveys done by Control Design magazine (Oct./Nov. 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009 and 2010) plus several other leading independent industry magazine polls.

See more about service


Interconnecting Automation
Additional training available

Also to strengthen our customer service, regional product training is available through an affiliated company called
Interconnecting Automation www.interconnectingautomation.com.

 


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